We value your business and understand that shopping online can make product selection more difficult. You have 60 days from your order delivery date to report any defective items and the products that have not been unpacked. Such items will be replaced. We will destroy all returned products.Customers can trust that no one else has ever touched or used a toy purchased directly from us.
How to make a return
1) All returns must be authorized by your sales representative who will issue a RMA (Return Merchandise Authorization) which is computer generated.
2) Once we have received your email, we will deal with this request within 2 business days.
3) After approving your RMA, we will provide the return shipping label. You could use the shipping label we provide to return the item,then you will not be charged any shipping fees.
4) All RMA's will be verified at delivery back to Fapdale.
Please contact us if you have any questions or if we can be of further assistance.